We know you’ve got questions Here are the answers!
Getting Started
What is EVGIDE?
EVGIDE (Electric Vehicle Get In Drive Everywhere) is a zero-emission carsharing service that gives you access to affordable EVs without the cost of ownership. Just sign up, book a car, drive, and return it—simple!
How do I sign up?
Signing up is easy and takes less than 60 seconds!
1: Download the EVGIDE app or visit our website.
2: Create an account and verify your ID.
3: Book your first ride! (P.S. Your first trip is FREE!)
Where can I find EVGIDE cars?
Our cars are parked at designated stations in communities across California. Check the EVGIDE app to find a location near you!
Do I need my own insurance?
Nope! Insurance is included with every rental. No extra fees, no hidden costs.
Who can use EVGIDE?
• Must be at least 21 years old
• Have a valid driver’s license
• Own a debit or credit card for payment
Who can use EVGIDE?
• Must be at least 21 years old
• Have a valid driver’s license
• Own a debit or credit card for payment
Using EVGIDE Cars
How do I unlock a car?
Use the EVGIDE app to unlock the car—no keys required!
Do I have to return the car to the same station?
Yes! EVGIDE is a return-to-base carsharing service, meaning all vehicles must be returned to their original pick-up station.
How far can I drive?
Each plan includes a set number of miles. Need more? Additional miles are just $0.50/mile.
What if the car’s battery is low?
Our fleet is regularly maintained and charged. However, if you need to charge, use the app to find free public charging stations near you!
Can I take the car out of state?
Right now, EVGIDE cars must be used within California.
Pricing & Plans
How much does it cost?
We offer flexible plans to fit your driving needs!
• Pay-As-You-Go – $10/hour or $80/day
• Weekly Commuter Plan – $250/week (5-day access)
• Unlimited Monthly Subscription – $600/month
Is there a membership fee?
Our basic membership is free, but we also offer discounted subscription plans for frequent users.
What if I need to cancel my trip?
No worries! You can cancel 15 minutes before your trip starts with no penalty.
Are there any hidden fees?
Nope! No registration fees, no insurance costs, and no fuel costs. Just simple, transparent pricing.
Rewards & Gamification
How do I earn rewards?
Ride Streaks: The more you drive, the more perks you unlock!
How do I earn rewards?
• Ride Streaks: The more you drive, the more perks you unlock!
• Clean Miles: Every 10 rides = 1 tree planted!
• Referrals: Invite friends and get $20 ride credit per referral.
Can my trips help me build credit?
Yes! Our credit-building mobility plans help you improve your credit score with responsible usage and on-time payments.
Support & Safety
What if I have an issue with my rental?
Our 24/7 support team is always ready to help! Contact us through the app or call [support number].
What happens if I get into an accident?
Stay safe! Call 911 if necessary, then report the accident via the EVGIDE app. Our insurance covers damages, but fees may apply based on the situation.
How does EVGIDE ensure car cleanliness & safety?
• Regular cleaning & sanitization
• Routine maintenance & safety checks
• 24/7 customer support for any issues
Still Have Questions?
Contact us at [support email] or check the EVGIDE app for more info!
Sign up now & get your first ride FREE! Download the app! Coming SOON!